Email outreach guide

Send goal-directed email and handle the whole reply thread.

Unlike an inbox API, OpenHelm runs the conversation: research, send, then triage and respond to replies.

Tools

Connect https://mcp.openhelm.ai/email/mcp: research_recipient, draft_outreach_email, send_outreach_email, triage_inbox, and draft_reply.

Connections

Set up an email connection (Gmail, or your org's relay.openhelm.ai identity) so the agent can send and read replies. Reply detection runs before any new send, and the agent escalates rather than guessing when a reply asks something it can't verify.

Always-on

Adopt the Email Outreach & Reply Handling strategy for recurring sequences and a scheduled reply sweep. Real data only — it never fabricates a recipient, a send, or a fact about your organisation.